Cooper Dukes

Cell (US): +1.202.495.0470

Mobile (SG): +65.8386.8961

Email: cooper@inneosg.com

I aim to develop systems that enable people to eschew inefficient, nonessential tasks from their businesses, activities, and lives, empowering them to pursue unencumbered creativity and change.

Education

Georgetown University (GU)

Washington, DC | Class of 2012

Cumulative GPA: 3.70 | cum laude

McDonough School of Business

BSBA in Operations & Information Management and International Business

Danish Institute for Study Abroad

Copenhagen, Denmark | Spring 2011
Work Experience

Inneo, LLC & Inneo Pte. Ltd.

Business Technology Strategist & Owner

July 2011-Present
  • Consults with individuals, non-profits, and small businesses to improve their internal workflow processes by integrating modern web technologies
  • Provides technology training and documentation to individuals and small businesses
  • Develops web presences for clients, including website design, SEO, and social media strategy

GU Information Services

Student Lab Administrator

Sept. 2009-May 2012
  • Managed the dozen university student computer labs, kiosk areas, and print centres
  • Worked with several departments to design and develop computer image solutions for classrooms, labs, and kiosks
  • Researched and reported on technology-related best practices and techniques

Freelance Web Developer

Nov. 2009-July 2011

Developed web sites for individual, non-profit, and small business clients

Georgetown Journal of International Affairs

Director of Operations

Sept. 2009-Jan. 2010
  • Developed and instituted new organizational procedures focused on creating institutional memory, standardizing transactions, and improving efficiency
  • Researched, implemented, and maintained a new database for managing thousands of subscriptions, with an emphasis on low cost, high functionality, and ease of use
  • Worked closely with the Website Director to design the concept architecture of an entirely new, Web 2.0-inspired business website

GU Facilities and Student Housing

Inspections Coordinator

Summer 2010

Coordinated as part of a team the cleaning and maintenance of the 13 campus residence halls, which housed over 5,000 visiting students and professionals during the season

Philadelphia Live Arts Festival and Philly Fringe

Administrative Intern

Summer 2009
  • Maintained company financial books, recorded entries, and followed financial transactions from receipt to reconciliation, reporting to the Administrative Officer
  • Performed extensive IT work, including computer optimization, server maintenance, and consulting in regards to technology solutions
  • Compiled information and completed visa-related paperwork for over 50 international artists, reporting to the Managing Director
Speaking & Workshops

Act Georgetown: Impact

Feb. 2012

Designed and spoke at a seminar on business technology or startups, targeted to over 50 young entrepreneurs

Web Presence & Strategy

Summer 2011

Co-planned and spoke at a workshop on online presence and business strategy

Strategy For Good

Summer 2010

Planed and spoke at a workshop on technology, start-up, and non-profit management topics with three colleagues

Other Activities

Netcito

July 2011-July 2012

Member of a Washington, DC-based organization designed to bring together local entrepreneurs to discuss and advise each other on current business issues

Global Living Community

Sept. 2009-May 2010

Managed logistics and marketing for about 12 events, targeted variously at group, community, and/or campus-wide audiences

MSB Entrepreneurial Vision Competition

Feb. 2010

Second place in a school-wide competition to propose an effective, viable, and comprehensive entrepreneurship program